Customer Service Charter

We value our customers and are committed to working to ensure our products and services fit customer needs.

As a Landgate customer you can always expect:

• Promp and timely service - check our service response times.
• Professional, courteous and practical advice.
• Confidence in handling any complaint or feedback you provide.
• Positive action by either providing workable solutions ourselves or directing you to an alternative supplier.
• Open communication about Landgate, its operations and its products and services.
• Special assistance when required and through a variety of means including wheelchair access to our premises, telephone services for the hearing impaired and language interpreter services.

Landgate has provided the Customer Service Charter as an expression of our commitment to improving our service and communication.